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Returns

Changed Your Mind?

We accept returns of goods bought through this website if you notfiy us of your intent to return them within 14 days of receiving them. Items must then be physically returned to us within the following 14 days before a refund can be issued. We cannot refund your original postage nor reimburse you for the cost of sending something back to us unless we have made a mistake in fulfilling your order or the items supplied are damaged or defective.

Items returned must be in resaleable condition, as determined by us.

Item has Arrived Damaged or Defective?

If your item has arrived damaged or defective please inform us immediately via the contact details below. We will be happy to offer you a refund or replacement item if applicable. Proof of damage is required. If you believe damage occurred in transit a photograph of the damaged packaging wiould be useful. Your statutory rights are not affected.

Contact Us:

  • Telephone: 020 7834 1363
  • Email: bookshop@ctsbooks.org

Return To:

Returns
CTS Bookshop
25 Ashley Place,
Westminster Cathedral Piazza,
London SW1P 1LT

For further information see our Terms and Conditions.

 

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